Enable MFA for Admins only
Would it be possible to enable MFA for specific types of user rather than company-wide? We would like it for Admins but many users are self-service only and don’t need the additional security.

StuartM 7 days ago
Employee App
Enable MFA for Admins only
Would it be possible to enable MFA for specific types of user rather than company-wide? We would like it for Admins but many users are self-service only and don’t need the additional security.

StuartM 7 days ago
Employee App
Number of available licences
Would it be possible to see the number of available/used licenses somewhere in the admin screen. Also would it be possible to add additional licenses through the website rather than emailing to get them added?

alawrence 16 days ago
Employee App
Number of available licences
Would it be possible to see the number of available/used licenses somewhere in the admin screen. Also would it be possible to add additional licenses through the website rather than emailing to get them added?

alawrence 16 days ago
Employee App
Add an 'ARCHIVE' function to the 'Overtime Reasons' list
Add the ability to archive Overtime Reasons no longer used so that they can not be used by managers moving forward, to help with reporting and analysing data.

Faye Hopkins 16 days ago
Employee App
Add an 'ARCHIVE' function to the 'Overtime Reasons' list
Add the ability to archive Overtime Reasons no longer used so that they can not be used by managers moving forward, to help with reporting and analysing data.

Faye Hopkins 16 days ago
Employee App
In Progress
Removal of the word EMPLOYEE anywhere in the app
we would like to see the word “Employee” removed from Chronicle. Hours recorded may be for temporary workers, contingency workers, independent contract workers – not just Employees. It is disingenuous to use the term Employee for a non-employed worker. “Worker” or “Operative” or “Individual” would be more apt.

Francesca 17 days ago
Employee App
In Progress
Removal of the word EMPLOYEE anywhere in the app
we would like to see the word “Employee” removed from Chronicle. Hours recorded may be for temporary workers, contingency workers, independent contract workers – not just Employees. It is disingenuous to use the term Employee for a non-employed worker. “Worker” or “Operative” or “Individual” would be more apt.

Francesca 17 days ago
Employee App
Show "(no tags)" within Live data to easily find employees with no tags assigned to them, and to be able to find leavers with no tags assigned.

Andrew Ricketts 29 days ago
Chronicle Online Desktop
Show "(no tags)" within Live data to easily find employees with no tags assigned to them, and to be able to find leavers with no tags assigned.

Andrew Ricketts 29 days ago
Chronicle Online Desktop
Planned
Confirmation of Viewing Documents/Workflow
Is there any way to develop a feature that when an employee clicks on a workflow document or announcement that it shows they have viewed it even if they do not ‘sign it’. Or force a signature or confirmation that it has been viewed before they close the document?

HH 29 days ago
Employee App
Planned
Confirmation of Viewing Documents/Workflow
Is there any way to develop a feature that when an employee clicks on a workflow document or announcement that it shows they have viewed it even if they do not ‘sign it’. Or force a signature or confirmation that it has been viewed before they close the document?

HH 29 days ago
Employee App
Planned
Easy to view TAGS on Employee profile
It would be really helpful if all tags that have been selected for an employee, appear under their name and picture icon on the left hand side when you open up an employee profile. This would be really beneficial for quick reference instead of having to go into the tags tab and scrolling down the list. Or, if all tags that have been selected can be put at the top of the tags list. Again to save people having to scroll through and potentially miss one that has been ticked.

Rachael Ager About 1 month ago
Employee App
Planned
Easy to view TAGS on Employee profile
It would be really helpful if all tags that have been selected for an employee, appear under their name and picture icon on the left hand side when you open up an employee profile. This would be really beneficial for quick reference instead of having to go into the tags tab and scrolling down the list. Or, if all tags that have been selected can be put at the top of the tags list. Again to save people having to scroll through and potentially miss one that has been ticked.

Rachael Ager About 1 month ago
Employee App
Should Chronicle Integrate with Wagestream (now Stream)?
We’re exploring whether Chronicle should integrate with Wagestream (now Stream) to support earned wage access (EWA). https://stream.co/en Stream allows employees to access a portion of earned wages before payday, based on worked hours. An integration could potentially: Allow real-time earnings data to flow from Chronicle to Stream Enable accurate earned wage calculations based on approved time records Improve employee financial wellbeing Support recruitment and retention in hourly workforces Add value in retail, hospitality and multi-site environments Key considerations: Demand from our customer base Integration complexity and ongoing support Commercial model (referral vs deep integration) Impact on payroll workflows Whether this strengthens our competitive positioning Questions for customers: Would access to earned wage solutions add value to your workforce? Is employee financial wellbeing a priority in your organisation? Would you expect this to be tightly integrated or optional? Are you already using Stream or another EWA provider? We’re gathering feedback before prioritising this on the roadmap. Please vote and comment with your thoughts.

Chronicle About 1 month ago
Chronicle Online Desktop
Should Chronicle Integrate with Wagestream (now Stream)?
We’re exploring whether Chronicle should integrate with Wagestream (now Stream) to support earned wage access (EWA). https://stream.co/en Stream allows employees to access a portion of earned wages before payday, based on worked hours. An integration could potentially: Allow real-time earnings data to flow from Chronicle to Stream Enable accurate earned wage calculations based on approved time records Improve employee financial wellbeing Support recruitment and retention in hourly workforces Add value in retail, hospitality and multi-site environments Key considerations: Demand from our customer base Integration complexity and ongoing support Commercial model (referral vs deep integration) Impact on payroll workflows Whether this strengthens our competitive positioning Questions for customers: Would access to earned wage solutions add value to your workforce? Is employee financial wellbeing a priority in your organisation? Would you expect this to be tightly integrated or optional? Are you already using Stream or another EWA provider? We’re gathering feedback before prioritising this on the roadmap. Please vote and comment with your thoughts.

Chronicle About 1 month ago
Chronicle Online Desktop
Authorising Holidays in a Block
Hi When someone requests a block of holidays, ie 2 weeks, we have to authorise them one day at a time. If it goes onto 2 pages it doesn’t let us tick every box on both pages, we have to do one page then the other. It doesn’t sound like a huge problem, but it’s a pain. Can we please just see the whole period of holiday, and authorise it as one item. So we would see the start and end dates, plus the amount of hours (or days for those companies who have holiday entitlement by day) as one item to be authorised. Thank you

Joanne White About 1 month ago
Chronicle Online Desktop
Authorising Holidays in a Block
Hi When someone requests a block of holidays, ie 2 weeks, we have to authorise them one day at a time. If it goes onto 2 pages it doesn’t let us tick every box on both pages, we have to do one page then the other. It doesn’t sound like a huge problem, but it’s a pain. Can we please just see the whole period of holiday, and authorise it as one item. So we would see the start and end dates, plus the amount of hours (or days for those companies who have holiday entitlement by day) as one item to be authorised. Thank you

Joanne White About 1 month ago
Chronicle Online Desktop
Enable a Manager to choose which alerts they receive.
For example, I am assigned as Manager for all employees to organise training, but I do not want to receive holiday requests, as these are managed separately in Holidays/Absence.

Nick Mateszko 2 months ago
Employee App
Enable a Manager to choose which alerts they receive.
For example, I am assigned as Manager for all employees to organise training, but I do not want to receive holiday requests, as these are managed separately in Holidays/Absence.

Nick Mateszko 2 months ago
Employee App
Option to Duplicate shifts
Would customers find it helpful to have a “Copy” or “Duplicate Shift” button so they can quickly copy and tweak an existing shift when adding a new employee, rather than setting one up from scratch?

Chronicle Admin 2 months ago
Employee App
Option to Duplicate shifts
Would customers find it helpful to have a “Copy” or “Duplicate Shift” button so they can quickly copy and tweak an existing shift when adding a new employee, rather than setting one up from scratch?

Chronicle Admin 2 months ago
Employee App
Exception Clearing
When clearing/categorising an exception, there should not only be a ‘create’ option, there should also be a ‘create & clear’. Typically if the exception has been categorised I need the exception to be cleared; I rarely recall having to create/define an exception and still want it present on the exception list. As a side note, different buttons which have different functions but that are repeated throughout the software should be different colours. This helps with association and efficiency. As an example, if the button for “delete” and “create” are the same colour, I’m more likely to select the wrong one by accident. If “delete” is red in colour and “create” is green in colour, it reduces the chance of unintentional selection

Happy Gilmore 3 months ago
Employee App
Exception Clearing
When clearing/categorising an exception, there should not only be a ‘create’ option, there should also be a ‘create & clear’. Typically if the exception has been categorised I need the exception to be cleared; I rarely recall having to create/define an exception and still want it present on the exception list. As a side note, different buttons which have different functions but that are repeated throughout the software should be different colours. This helps with association and efficiency. As an example, if the button for “delete” and “create” are the same colour, I’m more likely to select the wrong one by accident. If “delete” is red in colour and “create” is green in colour, it reduces the chance of unintentional selection

Happy Gilmore 3 months ago
Employee App
Having to press "Clock in" before changing the activity and site is counter intuitive
Employees working from home regularly select their Site and Activity BEFORE hitting Clock in when using the app, as this seems more logical that changing the site and activity after clocking in. This causes issues with the fire register. As the order has to be clock in first, perhaps changing the activity and site should be on a follow up screen, or greyed out until after clock in.

Nikki Holmes 4 months ago
Employee App
Having to press "Clock in" before changing the activity and site is counter intuitive
Employees working from home regularly select their Site and Activity BEFORE hitting Clock in when using the app, as this seems more logical that changing the site and activity after clocking in. This causes issues with the fire register. As the order has to be clock in first, perhaps changing the activity and site should be on a follow up screen, or greyed out until after clock in.

Nikki Holmes 4 months ago
Employee App
CONSISTENT Employee Alphabetisation
Order names the same way consistently, make it sensible or make so that we, as users, can choose how employee names are ordered in each instance. In different sections of Chronicle the names of employees are ordered in different ways: Sometimes they are placed in order of their First name. Other times they are placed in order of their Second name. there are also some cases were they are in order of their Employee ID I believe. I am too confused from using this software to accurately recollect. This inconsistency results in consistent and unnecessary confusion. Please change swiftly or I will change vocations, create an alternative and superior T&A System that is only semi-functional but will for sure out-compete Chronicle. Thank you ever so much🤩

Happy Gilmore 4 months ago
Employee App
CONSISTENT Employee Alphabetisation
Order names the same way consistently, make it sensible or make so that we, as users, can choose how employee names are ordered in each instance. In different sections of Chronicle the names of employees are ordered in different ways: Sometimes they are placed in order of their First name. Other times they are placed in order of their Second name. there are also some cases were they are in order of their Employee ID I believe. I am too confused from using this software to accurately recollect. This inconsistency results in consistent and unnecessary confusion. Please change swiftly or I will change vocations, create an alternative and superior T&A System that is only semi-functional but will for sure out-compete Chronicle. Thank you ever so much🤩

Happy Gilmore 4 months ago
Employee App
Branding employee apps & self servicing
Chronicle customers - do you think it would be good to put your logo on our products so your staff see your brand?

Tanjeet Gill 5 months ago
Employee App
Branding employee apps & self servicing
Chronicle customers - do you think it would be good to put your logo on our products so your staff see your brand?

Tanjeet Gill 5 months ago
Employee App
Employees are unable to view the holiday allocation relevant to their area
I wanted to highlight an issue with how holiday entitlements are currently displayed in the self-service app. At the moment, employees can only see Holiday - SA, regardless of their actual entitlement. For example, a Warehouse employee who is not eligible for Holiday - SA will still see it listed, but without any entitlement. Meanwhile, I can see their correct entitlement (e.g., Holiday - Warehouse) in the background, but it’s not visible to them. This setup is causing confusion, as employees are unable to view the holiday allocation relevant to their area. It would be helpful to explore whether we can adjust the visibility settings so that each employee only sees the holiday type applicable to their role or location.

angelika.waszak@laura-james.com 5 months ago
Employee App
Employees are unable to view the holiday allocation relevant to their area
I wanted to highlight an issue with how holiday entitlements are currently displayed in the self-service app. At the moment, employees can only see Holiday - SA, regardless of their actual entitlement. For example, a Warehouse employee who is not eligible for Holiday - SA will still see it listed, but without any entitlement. Meanwhile, I can see their correct entitlement (e.g., Holiday - Warehouse) in the background, but it’s not visible to them. This setup is causing confusion, as employees are unable to view the holiday allocation relevant to their area. It would be helpful to explore whether we can adjust the visibility settings so that each employee only sees the holiday type applicable to their role or location.

angelika.waszak@laura-james.com 5 months ago
Employee App
Announcements
When changing a tag on the announcement page. the page does not refresh, you have to manually refresh the page to see the change. Very inconvenient, could this be corrected please.

Dani Baker 5 months ago
Employee App
Announcements
When changing a tag on the announcement page. the page does not refresh, you have to manually refresh the page to see the change. Very inconvenient, could this be corrected please.

Dani Baker 5 months ago
Employee App