September 11th, 2025
We’ve added a new integration with Microsoft Outlook to make absence management even smoother.
When enabled, any holidays, sickness, or absences recorded in Chronicle will automatically appear in your Outlook calendar. This ensures your diary is always up to date without the need for manual entry.
The sync runs every 5 minutes, so changes in Chronicle are reflected quickly in Outlook. You stay in control — the link can be switched on or off at any time.
This integration helps keep you, your team, and your wider organisation aligned, with a single view of availability across Chronicle and Outlook.
Read our knowledge Article here on how to set this feature up - Outlook Integration Guide - Chronicle
July 24th, 2025
We’re excited to introduce a much-requested improvement to document management within employee records!
What’s new?
You can now drag and drop multiple files directly into an employee’s record to upload them all at once — no need to use the single-file upload button repeatedly.
How it works:
Simply select multiple files from your computer.
Drag and drop them onto the employee’s document upload area.
All files will begin uploading simultaneously, saving you time and effort.
This enhancement streamlines adding documents such as contracts, certificates, or identification, making your workflow smoother and more efficient.
Try it out today and experience faster employee document management!
July 24th, 2025
We’ve just made Chronicle Online’s monthly calendar view even smarter.
The start of the week shown in the calendar now aligns with your organisation’s selection in Company Settings. Whether your working week begins on Monday, Sunday, or even Wednesday, the calendar view will now reflect it — making it easier to interpret time off, shifts, and activity summaries at a glance.
📍 Where to Set It
Go to:
Toolbox> Company Settings > Start of Week
Choose the day that best suits your working patterns.
✅ Why It Matters
More intuitive calendar layouts
Clearer visibility across shift-based, non-standard, or international working patterns
A more personalised experience across Chronicle Online
July 24th, 2025
We're excited to announce the launch of UserView integration in Chronicle Online — a powerful new tool designed to give our support team the ability to guide and assist users in real-time.
🧭 What is UserView?
UserView is a secure remote support tool that lets our support desk view what you're seeing in Chronicle Online (with your permission) and guide you interactively through complex tasks, system navigation, and troubleshooting.
✅ Key Benefits:
Faster issue resolution — no more back-and-forth emails.
Step-by-step guidance while you're using the system.
Safe and secure — we can only see your screen with your consent, and you remain in full control of the session.
🔒 Your Privacy Matters
UserView is GDPR-compliant. We cannot:
Access your system without your approval
Control your device without your consent
See anything outside Chronicle Online (unless you provide explicit consent)
💬 How to Start a Session
When speaking with our support team, simply click the grey ‘computer screens’ icon in the bottom left of the screen and provide your 4-digit code to our support agent.
June 5th, 2025
We’ve made it easier to view detailed work records directly from the Pegboard.
🔍 Simply click the status icon (not the employee name) to drill into their Work Record — where you can view start and end times for shifts at a glance.
This improvement speeds up how quickly you can identify and investigate attendance issues, missing punches, or anomalies.
📅 Filter by company, date, and employee status using the options on the left to keep your view focused and relevant.
👀 Keep an eye out for red triangle icons – these indicate employees who need your attention.
If you have any feedback or suggestions, don’t forget to check out our development roadmap in the bottom left corner.
May 14th, 2025
Released: 14 May 2025
A new Refresh button has been added to the Employee Entitlements tab, allowing you to reload entitlement data without refreshing the whole page.
🆕 What’s New?
A Refresh button now appears at the top of the Employee Entitlements section.
Instantly reload entitlement data — including carryovers, balance adjustments, or recent updates — with a single click.
✅ Why It Matters
Especially useful when working in multiple Chronicle tabs — get the latest data without needing to manually reload or switch context.
Prevents stale information from being shown after updates are made in other parts of the system.
Makes entitlement reviews and bulk updates faster and more accurate.
May 14th, 2025
Released: 14 May 2025
Chronicle Online now flags when employees clocked in earlier than expected — helping you monitor patterns and manage schedules more effectively.
🆕 What’s New?
We’ve introduced a "Clocked In Early" exception. This is triggered when:
An employee clocked in before their scheduled start time by a configurable threshold.
⚙️ Customisable Settings
The new exception respects how early is considered “too early” using existing zoned and point rounding configurations.
✅ Why It Matters
Spot trends of early arrivals that may affect work patterns or payroll
Ensure accurate tracking of paid vs. unpaid time
Avoid early shift starts that haven’t been authorised
May 14th, 2025
Released: 14 May 2025
You asked — we listened.
Chronicle Online's Bulk Editor now supports region-specific bank holidays within the UK. Previously, only English bank holidays could be added, but now you can choose the correct holidays based on where your employees are located.
🆕 What’s New?
The "Add bank holidays" section now includes a new Country dropdown. When bulk-adding holidays, you can now select:
England and Wales
Scotland
Northern Ireland
Simply pick a year, choose a country, and click Add — the correct holidays for that region will be assigned to the selected employees.
💡 Why This Matters
Ensures employees in Scotland and Northern Ireland receive the correct public holidays.
Helps organisations stay regionally compliant.
Eliminates manual corrections or missed holidays.
This enhancement helps Chronicle Online support all parts of the UK more accurately. 🌍
May 14th, 2025
Released: 14 May 2025
To reduce manual admin and ensure accurate records, Chronicle Online now automatically handles future holidays when an employee's leaving date is entered.
✅ What’s New?
When a leaving date is added to an employee's record:
All holidays scheduled after that date will now be automatically cancelled.
This ensures the employee’s holiday balance is correct and prevents unnecessary approvals or adjustments.
🧠 Why This Matters
Saves time for HR and admin teams.
Prevents accidental over-allocation of leave.
Keeps absence records consistent and compliant.
This update is part of our ongoing efforts to streamline offboarding processes in Chronicle Online.
May 14th, 2025
Released: 14 May 2025
We’ve introduced a smarter, more user-friendly session timeout experience in Chronicle Online to help you stay secure—without losing your place.
🔐 What’s New?
Session Timeout Warning
When your session is about to expire due to inactivity, a clear pop-up will appear with a countdown and two actions:Continue Working – keep your session active.
Logout – end your session securely.
Return to Where You Left Off
If your session does time out, don’t worry. After logging back in, the system will now return you directly to the page you were on—no more getting dropped back to the homepage.
🖼 What It Looks Like
As shown in the image, your screen will dim and display a centred dialog when nearing timeout, giving you the chance to stay logged in with a single click.